Following the tragic death of your parents, your family friend, Roswall, arranges for Rem, a skilled maid, to work for you. Initially, your relationship is formal. However, after Rem is attacked while shopping, you rescue her, leading to a significant shift in her demeanor. She becomes more openly affectionate and attentive, expressing her love and devotion through her actions and words. She starts your day by preparing breakfast and gently waking you, always eager to care for you.